Property Services

 

The Property Services Department is responsible for maintaining the lakes, general common area maintenance, and sanitation. The Department is made up of 15 full-time employees under the Direction of Kyle Ray. Kyle also manages all major landscape and irrigation contracts.

Kyle Ray, Director of Property Services(850) 424-5922kray@soaowners.com
Bobby Cordle, Lakes Maintenance Supervisor bcordle@soaowners.com
Doug Wilkinson, Sanitation Supervisor dwilkinson@soaowners.com

Lake Maintenance
The Lake Maintenance Department is responsible for the clean-up and the health and welfare of the 90+ lakes throughout the property. The Lake Harvester equipment is used to assist in the maintenance of the weed and algae growth in the lakes as well as chemical treatments that comply with DEP regulations. In an effort to become environmentally friendly, many organic chemicals are now used.  Most of the irrigation water used throughout the community comes from the lakes so it is important they are preserved and remain healthy ..

If you have any questions regarding lake maintenance, please contact Bobby Cordle at bcordle@soaowners.com or Kyle Ray at  kray@soaowners.com or (850) 424-5922.

General Maintenance
This department is responsible for the maintenance of the street lighting, storm drainage, minor roadway repairs, beach clean-up, and pool maintenance for the two SOA pools.

Sanitation
The sanitation department (trash pick-up) is made up of 6 full-time employees that provide trash pick up 7 days a week, 365 days of the year. In order to operate a high standard of service, we ask that the following guidelines be adhered to:

  • All trash should be securely bagged and by the curb no later than 10:00 a.m.
  • To prevent animals from getting into your trash bags and creating a mess, we ask that no trash be put out until 6:00 a.m.
  • We accept household trash only. We cannot pick up large appliances, large furniture, landscape debris or construction garbage.
  • Hazardous and flammable materials such as: paints, acids, gasoline, automotive batteries, etc. cannot be picked up.
  • For the protection of our employees, all hypodermic needles shall be placed in a puncture proof container, with the contents clearly marked on the outside of the container. A two-liter plastic soda bottle or a container approved by the American Medical Assoc. would be acceptable.
  • Any items that could injure our employees such as broken glass, pointed metal objects, etc. should be secured and then placed in a plastic or heavy duty cardboard box with the contents clearly marked on the outside.
  • For owners that have their property on the rental program, we ask that these rules be displayed for renters.
  • If you have a special trash need that we cannot provide, please call our offices at 424-5960, and we can possibly provide the name of a contractor that may be able to assist you.
  • Curbside recycling for full-time and part-time residents of homes and condos is also available at this time.  Pick up is Wednesday morning beginning at 7 am.  Bins are available at the SOA office.
  • This program is scheduled to expand to mid-rise and high-rise buildings as well as rental units by summer of 2011.  

 

    

          Kyle Ray               Bobby Cordle                Doug Wilkinson

                      

 

Frequently Asked Questions

When is trash pick up?

Trash pick up is everyday!  Please place your bagged household garbage on the curb by 10:00 am each day and our Sanitation crew will be by to pick it up.   If you have boxes to dispose of, please be sure to break them down flat and put them on the curb as well. To view all of the trash pick up guidelines, please visit our Property Services page.

How can I participate in recycling?

The curbside recycling program in Sandestin started in 2010 and is currently in Phase I, with Phase II beginning soon.  Phase I includes all of the full time and part time residents in homes or townhomes.  Phase II will implement the program in mid-rise and high-rise buidlings and is scheduled to begin by the beginning of Summer.  Phase III will be the rental units, which is schduled to begin in the Summer of 2011.

Recycle bins are available in the SOA office if you would like to participate in the program.  Often we are asked why glass is not being recycled.  We have been advised by the recylcing vendor that there is no market for glass recycables; therefore, all glass that is picked up must be stored for future recyling if/when there is a need for it or it is sent to the landfill from the recycling truck.

Should you have any questions regarding recycling, please feel free to contact our office at soa@soaowners.com    

Why is the irrigation running even when it has rained?

The irrigation system in the common area of the community is connected to the Maxicom System.  This system regulates the amount of watering needed in zoned areas based on the plant material and amount of water it has received from the rain.  In some instances, a programming or sensor error may have occurred; therefore, if you see an area that seems to be receiving excessive irrigation, please email kray@soaowners.com and let him know the area so it can be addressed.