Sandestin, Fl

42°F
clear sky

How do I tell Security when I am expecting a guest?

Visit the Resident Guest Registration site  (link also available from the home page of this site) and register/log in.  The first time you visit the site you will be required to register using your phone number and your unit number as your pin.  If you recieve an error message, it may be due to our records not having the correct phone number or an alternate number (such as your work or cell) is entered into the field in our database.  Should this occur, click on the email link to Gatekeeper from the site and provide the phone number you would like to use.  Staff will update the records and your access should then work.

After you successfully register, you will be able to access the site and register expected guests and/or visitors.  Upon your guest’s arrival, please have them advise the Security Officer their name and your unit/house number and they will access the information registered.  Please note, they will not be able to view guest information until the actual arrival date entered, so please be sure to enter the correct date or update if the date changes.

If you don’t have access to the internet and you are expecting a guest, you may call (850) 267-5000 and provide the information to our Security Communications Officer available 24 hours a day.

If you have any questions or concerns regarding the Resident Guest Registration site or process, please contact gatekeeper@soaowners.com