Communications

  

Victoria Klamerus, Asst Executive Director(850) 424-5955vklamerus@soaowners.com
Kylie Wilson, Customer Service(850) 424-5950csr@soaowners.com
Lisa Withers, Administrative Support(850) 424-5934lwithers@soaowners.com

Toll free to office: 1-844-424-5950

The Communications Department is responsible for keeping you, the homeowner, informed of SOA projects and general activity. Many avenues are used to do this, such as:

This website – covers the functions of each department and the SOA’s role, as well as Board Minutes, meeting dates, Committee activity etc. It is updated regularly in order to provide the latest information.

Blast Emails – done weekly and when necessary to allow time sensitive information to be distributed immediately. If you would like to sign up to receive these emails, please email soa@soaowners.com or sign up when registering on this site.

The Communications Committee meets as needed to discuss the many avenues of communications currently in use and strives to improve communications where needed. The Committee is also responsible for reviewing and formatting the owner directory, which is published every other year. The next publication may be done in 2017.  An on-line Owner Directory is also available by registrering on this website from the home page.  

In addition, the Customer Service Desk reports to the Communications Department.  The Customer Service Desk responsibilities include issuing vehicle access decals for homeowners, employees, contractors, etc., registering golf carts, managing the storage parking lot, assisting new owners, and addressing a variety of other issues and needs of our customers. The office hours are Monday-Friday from 8-5. 

Owner Vehicle Decals
Black Electronic Access Decals (RFID) are the current homeowner vehicle decals.  The teal decals expired at the end of 2011. Each owner may recieve 2 RFID's free and purchase up to 3 more.  In order to receive an RFID, please bring your vehicle registration/tag receipt into the office as they may only be issued to vehicles that are registered to the property owner. If you have family members that visit often, you may register them as permanent guests on the Guest Registration Website.
 

Golf Cart Decals
All golf carts that are operated on the roadways are required to be registered with the SOA. In order to register your cart, please bring proof of insurance and the cart to the SOA office.  If you are purchasing a new Golf Cart, please be sure to read the Golf Cart Policy in order to ensure it complys with the requirements for registration.  

Storage Lot
Effective May 22, 2014, the Storage Lot will no longer be available through the SOA. 

As of May 12, 2014, the SOA was advised that Sandestin Investments will continue to offer storage space at the Storage Lot located at the end of Administration Drive. If you have a current lease with the SOA or are in need of this service, please contact June Gibson at junegibson@sandestin.comor (850) 267-8763 to set up a new lease.  

Alternate storage facilities in the area include: Miramar Self Storage located on Geronimo Street in Miramar Beach (850) 837-3951,  Outback Mini Storage on Church S in Santa Rosa Beach (850) 267-2194.

      

COMMUNICATIONS LINK

Homeowners Special 8.25.17

Brooks Brother Registration Form

Brookdale Senior Living

SandTram Map 5.2015

Golf Cart Parking Map

Coyote Flyer 4.2016

ISN Gatekeeper Resident 11.15.16

Customary Use Ordinance

 Beach Flag Flyer

Ordinance 2017-13 Jolee Island

Ordinance 2017-12 NOPC Part 1

Ordinance 2017-12 NOPC Part 2

2017 Planting Near Utilities - Suggestions List

Conceptual Design - 3 Way Stop 8/17/17

Frequently Asked Questions

How do I get a key for my mailbox?

If you recently purchased, you should have received a mailbox key with your house/unit keys. If this did not occur, you may check with your neighborhood association manager or contact the local post office at (850) 269-1186.

Why can't all owners access the pool at The Beach House (previously Elephant Walk) or other amenities?

The SOA does not own or operate the amenities such as the tennis center, the golf courses, the pool at The Beach House, etc. These amenities are owned and managed by Sandestin Investments, LLC and require club membership. For information on club membership, please contact the Owners Club office at (850) 267-8208.

How do I get a vehicle decal for a new car?

Contact the SOA Customer Service at (850) 424-5950 or stop by during business hours.
Monday-Friday 8:00 - 5:00. You will need to provide your vehicle registration in order to recieve the new RFID Electronic Access Decal.

How can I upgrade my services with Cox Communications?

Your basic cable (channels 1-70) are paid for with your assessment to the SOA.  Cox Communications also offers extended channels, premium channels such as HBO, high speed internet, and phone service.  To add any of these services, please contact the SOA Cox Communications Customer Sales Support at 1-866-940-9519.  For additional Cox Communication phone numbers, such as Technical Support, click here.